We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably as possible.
To pursue a complaint please write to the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complain procedure from the reception.